Blocked Drain FAQs for Paddington

A licensed plumber answers the phone, not a call centre script. We talk through what is happening, ask a few questions to work out what is needed, and get a plumber moving. You get a fixed price before any work starts, every time.

Sewage rising inside the house, water pooling around fixtures, or a stormwater drain overflowing in heavy rain all count. If it is affecting the inside of your home or you cannot use a toilet or sink, treat it as urgent and call straight away.

We work to an on-site in 30 minutes guaranteed response for urgent call-outs. Same-day service is available for anything less urgent, and we will always give you an honest window before we head out.

Yes. We answer calls 24 hours a day, 365 days a year, including weekends and public holidays. A real plumber picks up every time, not an answering machine.

Yes. Every quote is free and comes with no obligation to book. We also charge $0 call-out fee, so getting a plumber to look at the problem never costs you anything upfront.

Seniors card holders get 10% off the job as standard, no forms or extra steps needed. Just mention it when you book and it is applied to your invoice.

Book through the site rather than ringing us and $50 comes off the job total. It applies the same way as any other booking, just through the online form.

No. The price we quote is the price you pay. No exceptions, no surprise add-ons once the van is on site.

We cover Paddington and the surrounding Woollahra area, including Woollahra, Edgecliff, Bellevue Hill, Double Bay and Bondi. If you are unsure whether we reach your street, just call and ask. See our full service areas or jump straight to Woollahra, Edgecliff, Bellevue Hill, Double Bay or Bondi.

Yes. A lot of Paddington's housing sits in converted terraces and small unit blocks with shared stacks, so we regularly deal with strata managers and body corporate approvals as part of the job.

Paddington's terraces date largely from the 1870s through the early 1900s, and most were originally plumbed with clay and earthenware drainage. After more than a century in the ground, those joints crack and shift, which is exactly the kind of job we see week to week.

Yes, especially along streets with mature canopy and small terrace courtyards. Roots find their way into old earthenware joints looking for moisture, and once they are in, the blockage keeps coming back until the section is cleared or repaired properly.

Everything from your property's boundary shaft inward is your responsibility, and that is where we come in. If sewage is surfacing on the footpath out front and neighbouring homes have the same problem, that points to a mains issue for the water authority to handle.

Yes. We hold NSW Plumbing Licence #275278C, we are Master Plumber accredited, and we carry $20 million public liability insurance on every job.

It is the small grated outlet, usually near an external wall, designed to let sewage overflow safely outside rather than back up inside your home. If yours is bubbling or overflowing, that is a sign of a blockage further down the line and worth calling about.

Yes, even ones labelled flushable. They do not break down like toilet paper does, and they snag on the rough clay joints in older pipework, which is a big part of what causes blockages in Paddington's aged drains.